>_About Us
Code Blue Italy is a joint venture between Dussmann Service Srl and Code Blue Ltd, an international leader in cyber crisis management. It serves as a strategic partner for organizations seeking to address cyber risk in a structured, informed, and resilience-focused way.
Code Blue Italy supports companies before, during, and after a cyber incident, combining preparedness, simulation exercises, incident response (IR), and recovery within a proven operational framework. In 2025 alone, Code Blue managed more than 100 complex cyber crises worldwide, building extensive hands-on experience in high-pressure environments marked by technical, operational, and media sensitivity.
Its approach is grounded in targeted training, rigorously tested processes, clear governance structures, and strong decision-making coordination — all designed to minimize financial and reputational exposure while safeguarding business continuity.
The team brings together multidisciplinary professionals with deep expertise in crisis management, cybersecurity, and executive advisory support, ensuring organizations are effectively guided through every phase of a cyber emergency.
Dussmann Service
The Dussmann Group employs over 70,000 people across 21 countries. In Italy, it has more than 26,000 employees. Dussmann Service delivers a comprehensive range of facility management services, including Cleaning, Catering, Security and Reception, Technical Services, and Energy Management. In 2025, Dussmann Italy generated revenues of €1.1 billion.
Unique services and solutions
Gold Standard
A unique preparation concept, developed by Refael Franco, aimed at preparing the entire organization for a cyber incident and reducing damage in the event of a crisis. Continuous 24/7 and 365-day monitoring of the operational situation and all actions ensures constant readiness and vigilance, enabling quick action in the event of a crisis.
Cyber Crisis Management
With a unique perception developed from a decade long extensive experience in all Cyber Crisis layers at your side through the entire incident, to recover quickly and minimize the risk!
Organizational Recovery
A complete solution allows the organization to recover fully and securely after a cyber crisis.
This is the guiding assumption every organization must live by, based on a realistic snapshot of today’s world. By the time you finish reading these lines, three organizations around the world will have experienced a crushing cyber event. With this in mind, it is no wonder intelligence agencies have crowned cyber threats as the most dangerous of all.
It is now up to you to decide the state under which the upcoming cyber-attack will find you. In the current cybernetic reality, those who wisely prepare in advance for the impending cyber crisis – which will come – will find minimal damage and effect, both on ongoing, daily activity, and future operations. Based on this very principle, at the center of which lies a unique method for organizational readiness for cyber crises, we founded Codeblue.
A cyber-attack has the potential to severely harm – temporarily or permanently – the key capabilities of any organization. Its damages leave the organization, as well as its leaders, vulnerable and exposed to lawsuits.
This, along with perhaps the most serious of all, is the damage to the functional continuity, organizational image and reputation, from which recovery is not a certainty.
Unlike companies that usually act only when a cyber crisis is at its peak, Codeblue specializes in learning and preparing organizations for such crises. At the foundation of the unique method we have developed – the Gold Standard – is a series of actionable steps that should and can be taken today to ensure better organizational readiness for cyber crises. This way, your organization could return to its operational routine as soon as possible while dealing with a cyber crisis.
Our approach is centered around the organization’s ability to continue operations during crises.
A dedicated operational team will be assigned to address and respond to your event in all its aspects as it unfolds: putting technology and service back on track, legalities and media policy, communication and operations, ongoing risk management and assessment, privacy matters and communicating with regulators.
Even once the crisis has been contained, your organization will have our full support in post-event recovery, disseminating lessons learned and optimizing preparations for future incidents.
This is the vision Codeblue stands for, along with the following skills and capabilities aggregated in years of professional experience: a 360-degree crisis management lifecycle of readiness, response, and recovery- early preparations by executing and implementing a customized plan, real-time support and securing the event while assessing causes and making preparation adjustments for future events.
Code Blue Italy’s client base consists of state and business sectors nationwide.